ANZSCO 263299 ICT Support and Test Engineers (nec)

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ANZSCO Code

ANZSCO 263299 ICT Support and Test Engineers NEC

ICT Support and Test Engineers (nec) develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyze and resolve system problems and performance issues, and test the behavior, functionality and integrity of systems. This occupation group covers ICT Support and Test Engineers not elsewhere classified.

Skill Level

Level 1 or Equivalent

Specializations

Usability Architect

Skills Assessment Authority

ACS (Australian Computer Society)

ACS RPL Writing anzsco code sample for ict support & test engineer anzsco 263299

On the Occupation Lists:

Combined Skilled Occupations List (STSOL MLTSSL)
Medium Long Term Strategic Skills List (MLTSSL)
RSMS Occupations List (RSMSL)

Not on the Occupation Lists:

Labour Market Testing Required for 457 List (LMTL)
Short-Term Skilled Occupation List (STSOL)

Visa Provision

ICT Support and Test Engineers (NEC) is currently NOT on the Medium and Long term Strategic Skills List (MLTSSL) or the Short-term Skilled Occupation List (STSOL), so it is not possible to apply for an Australian visa under the General Skilled Migration (GSM) Program.

As no pathways exist for this occupation under any Australian skilled visas, you may wish to consider alternative routes of travel to Australia. If you are aged under 31 it is likely you are eligible for a Working Holiday Visa to Australia which will allow you to live and work in Australia for up to two years.

Alternatively, if your partner or spouse has experience or is employed in one of the applications currently listed on the MLTSSL or STSOL, you may wish to consider using them as the main applicant.

Unit Group: 2632 ICT Support and Test Engineers

The job of ICT Support and Test Engineers (nec) is to develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyze and resolve system problems and performance issues, and test the behavior, functionality and integrity of systems.

Skill Level

Most occupations in this group (Group 2611) have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Exceptions

Australian Graduate exceptions apply in some states/territories
Priority Skilled Lists may apply a specific requirement in some states
Countries exempt from submitting IELTS or OET include the UK; Canada; New Zealand; US; and Ireland Where mandatory licensing or registration is required you must demonstrate a level of English either sufficient to meet licensing / registration or a minimum IELTS, or equivalent, whichever is higher.

English Requirement

IELTS result with a minimum score of 6 (L, R, W), 7 in speaking and 7 overall
OET result with a minimum grade B in all sections
TOEFL iBT with a minimum score (L:12 R:13 W:21 S:23 overall L93)
PTE Academic with a min score of 50 (L, R, W), 65 in speaking and 65 overall

Occupations in this Group

263211 ICT Quality Assurance Engineer

263212 ICT Support Engineer

263213 ICT Systems Test Engineer

263299 ICT Support and Test Engineers (NEC)

Tasks to Perform

Scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data and documentation
Identifying variations and potential high-risk areas in securing adherence to standards and procedures
Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
Developing, conducting and providing technical guidance and training in application software and operational procedures
Analyzing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
Performing organizational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
Creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems

Closely Related Core ICT Units

Business Process Reengineering
Computer Audit
ICT Security
Operating systems – (Unix, Linux, Xenix, Network OS)
Quality management – (Quality Assurance, Software Quality)
Risk Management
Software Engineering
Software validation – (Software Testing)
Testing strategies and methods
Brief Description

The major roles contains control and coordinate the acquisition, plan, organize, direct, development, and maintenance.similarly the set of processes, architectures, and technologies that convert raw data into meaningful information that drives profitable business actions is known as business intelligence. ICT project manager also helps in enterprises architecture like building of it and taking care if any defect is found then to resolve. It also helps on bringing up together all the components sub systems into one system. It also serves as the backbone of an organizations operations. Use of various testing strategies according to system requirement. Software validation refers meeting the system requirement and specified business requirement.

Additional Closely Related Core ICT Units

Computer forensics
Computer Science
Data communications – (WAN, LAN)
Database design
Database implementation
Database Management Systems – (Relational Database, Object Oriented Database)
Digital communication
Information security – (Data security)
Internet forensics
Introduction to ICT – (Introduction to Computer Science, Computer Theory, Introduction to Business Computing, Computer Science I)
Introduction to Information Systems
Network architecture
Programming – (C, C++, Objective C, Visual C, Basic, Visual Basic, Java, Assembler, Cobol, Pascal, PL/1, Fortran, PHP, Pearl, AS3, FoxPro, and similar)
Software architecture
Brief Description

That law which is the applicable of investigation and analysis techniques to gather and preserve evidence from a particular computing device in a way that is suitable for presentation in a court of law.Network Security a set of rules and configurations designed to protect the integrity, confidentiality and accessibility of computer networks and data using both software and hardware technologies. The framework that contains network physical components and their functional organization and configure with its own principal and identification.And the communication protocols are also used. System test engineer also integrates the database design and takes the reponsibility of implementation also, in the management secton it contains relational database, object oriented databas.0+Graduated Students0+Awards & Recognition0+Professional Teachers0+Project Research

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    RPL FAQs

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    What is ACS RPL for ANZSCO 263299 – ICT Support and Test Engineers (nec)?
    ACS RPL (Recognition of Prior Learning) is an assessment pathway offered by the Australian Computer Society for ICT professionals applying under ANZSCO 263299 – ICT Support and Test Engineers (nec) who do not hold an ICT-major or closely related qualification. This pathway enables applicants to demonstrate their skills and expertise through professional work experience and project evidence rather than relying solely on formal education. It validates the applicant’s ability to provide technical support, perform system testing, troubleshoot issues, and maintain ICT systems in line with Australian ICT standards.
    How many years of experience are required for ACS RPL?
    For ICT Support and Test Engineers (nec) – ANZSCO 263299, ACS requires either six years of relevant ICT experience without a tertiary qualification or four years of relevant ICT experience with a non-ICT qualification. All experience must be aligned with support and testing duties such as incident resolution, system troubleshooting, test execution, defect management, and system maintenance. Experience should be well-documented, verifiable, and clearly linked to the claimed responsibilities.
    Can overseas ICT Support and Test Engineer experience be used for ACS RPL?
    Yes, overseas ICT Support and Test Engineer experience is accepted by ACS if it is relevant, well-documented, and demonstrates skills consistent with Australian workplace standards. The experience must align with the duties of ANZSCO 263299 and should include evidence such as reference letters, project documentation, and clear descriptions of support and testing tasks, tools used, and outcomes achieved.
    What documents are required for the ACS RPL assessment?
    The documents commonly required for ACS RPL include a completed ACS RPL report (with KAoK responses and project reports), employment reference letters, a detailed CV outlining support and testing responsibilities, academic certificates and transcripts if applicable, passport and identity documents, and English language test results if required. Providing clear, consistent, and verifiable evidence is crucial for a successful assessment.
    How detailed should ACS RPL project reports be?
    Project reports must be detailed and clearly describe the project objectives, business context, and your individual role as an ICT Support and Test Engineer. They should explain tasks such as diagnosing system faults, resolving network issues, performing software installations and updates, executing test cases, tracking defects, and supporting end-users. Reports should mention tools and technologies used (such as ServiceNow, Jira, Selenium, Postman, SQL, network tools, remote support tools, etc.), and highlight your contribution to ensuring system stability and quality. Reports must be written in the first person and focus on individual achievements.
    How long does the ACS RPL assessment process take?
    The ACS RPL assessment processing time varies depending on the ACS workload and the quality of the submitted application. Standard assessments usually take several weeks, while priority processing may be available for applicants who choose expedited services. Ensuring that the application is complete, accurate, and well-documented can help reduce delays.
    Can freelance or self-employment experience be used for ACS RPL?
    Yes, freelance or self-employed experience is acceptable if it is supported by strong evidence. This may include contracts, invoices, client references, and detailed project documentation that clearly outlines your support and testing responsibilities. The experience must be verifiable and aligned with ANZSCO 263299.
    Can I change my ANZSCO code after submitting the ACS RPL?
    No, once the ACS RPL application is submitted, the nominated ANZSCO code cannot be changed. Selecting the correct occupation (ICT Support and Test Engineers (nec) – ANZSCO 263299) before submission is critical to ensuring that your skills and experience are assessed accurately and aligned with the correct occupation.
    What are common reasons for ACS RPL rejection for ICT Support and Test Engineers (nec)?
    Common reasons for ACS RPL rejection include poor alignment with the ICT Support and Test Engineers (nec) occupation, insufficient technical depth in KAoK responses, weak or generic project reports, and inconsistent or unclear employment evidence. Applicants may also face rejection if project reports do not clearly describe individual responsibilities or if documentation does not verify the claimed work experience.

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